Vacancy – Full Time Retail Assistant

We are looking for a full time retail assistant, you’ll be working in our online dispatch team with occasional help needed in the shop. Please note this is not a creative role. We are looking for somebody to work either Monday – Friday, 9 – 5, or Wednesday – Sunday, 9–5.

We normally ask potential candidates to come into the shop for a paid trial day. If you are successful, full training will be given.

Your duties will include:

  • Cutting and folding fabric orders, with speed and precision.
  • Gathering and collating all items for orders accurately.
  • Booking out orders with couriers, preparing documents.
  • Taking in deliveries from our warehouse.
  • Serving in our shop, advising customers about their projects confidently.
  • When our sewing school reopens you’ll be required to set up the space and potentially meet and greet students.

About You:

  • Experience working in a retail environment is beneficial.
  • Excellent customer service manner.
  • Positive can do attitude with an abundance of energy!
  • Sewing knowledge is a bonus.
  • A familiarity of our brand and patterns is desirable.
  • You’ll need to be able to lift heavy rolls and boxes.
  • Basic computer skills.
  • Ability to multi task, work well in a team and take direction well.
  • Experience working in online dispatch is a desirable, but not essential.

Merchant & Mills Benefits:

  • 30% discount on all products.
  • A monthly cloth allowance to make up one of our patterns.
  • All patterns are free.
  • Bi monthly appointments to a local wellness centre.
  • Opportunity to grow and progress within a small but growing business.
  • The starting wage for all employees is the real living wage.
  • 20 days paid holiday plus bank holidays.

Please send your CV and covering letter to Michelle on [email protected] by 21st February. As there are two
shift patterns available, please indicate your preference in your covering letter, as well as the answers to these 3 questions:

  • Somebody comes into the shop on a weekend and wants to start sewing – what suggestions would you make?
  • Tell us about the most recent thing you’ve made.
  • What is your favourite fabric to sew with?