UPDATE -  11am SATURDAY 9th MAY

The website is now open as normal. Thank you for your patience.

CUSTOMER SERVICE

We have one member of staff who is working remotely answering any queries, so please do be patient with replies. If you have placed an order and not received any tracking details yet, then it’s likely to have not been dispatched. At the moment you can expect to add 7 – 14 days onto your normal delivery window. Please email instead of leaving a voicemail if you can.

Emily – [email protected]

ADDITIONS TO ORDERS

We are currently not accepting any additions to orders, or consolidations of multiple orders, so please make sure you order everything you need in one order!

WORKING SAFELY

All of the packing team are fully briefed on safe distancing, hand-washing and they travel between home and the warehouse and nowhere else. Packing staff are either working alone or in teams of two.

OUR SHOPS

Our Rye shop and Liberty concession are now closed until further notice.

A NOTE FROM CAROLYN

'I have always believed that making clothes, making anything, (and usually making a mess in the process) is quality time spent with yourself.  To lose yourself in a project, as humdrum concerns evaporate, when the quality of your topstitch quietens the rampant demands of your day, is a gift to yourself.

This, now, more than ever, matters.'

Merchant and Mills. Keep it simple, do it well.